Privacy Policy

Your privacy matters to us

Introduction

At Helipad, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website and use our services. By accessing our website and services, you agree to the terms of this policy.

1. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name
  • Email Address
  • Phone Number
  • Postal Address
  • Payment Information
  • Employment Details

b. Non-Personal Information

We may also collect non-personal information about your visit to our website, including:

  • Browser type and version
  • Operating system
  • IP address
  • Pages visited and time spent
  • Referring website

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and managing our services
  • Processing transactions and sending related information
  • Communicating with you, including responding to your inquiries
  • Personalizing your experience on our website
  • Improving our website and services
  • Sending promotional materials and updates
  • Conducting research and analysis

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With service providers who assist us in operating our business and providing our services, subject to confidentiality agreements
  • To comply with legal obligations, enforce our policies, or protect our rights, property, or safety
  • In connection with a business transaction, such as a merger, acquisition, or asset sale

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Your Rights

You have certain rights regarding your personal information, including:

  • Accessing the personal information we hold about you
  • Requesting the correction of inaccurate or incomplete information
  • Requesting the deletion of your personal information
  • Objecting to the processing of your personal information
  • Requesting the restriction of processing your personal information
  • Requesting the transfer of your personal information to another party

To exercise any of these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our website and improve its functionality. You can set your browser to refuse cookies, but this may limit your ability to use some features of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our website and services after such changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Helipad
301 Burwood Highway, Burwood, 3125, VIC, Australia
Email: hello@tryhelipad.com